About us
CarePlan is your trusted partner
Our team specializes in providing comprehensive medical billing services for specialists. Whether you practice in orthopaedics, general surgery, obstetrics, gynaecology, or other disciplines, we handle all of your billing needs with precision and care, allowing you to focus on what matters to you most.



Our services
Solutions

Claim Rejections
Dealing with claim rejections can be frustrating. CarePlan Solutions takes the stress out of identifying and troubleshooting issues. We're experts at resolving claim rejections. We handle the hard work so you don’t have to!

WorkSafeBC
Don’t settle for MSP rates. We specialize in WorkSafeBC billing, ensuring you get the maximum reimbursement for each and every claim.

MSP
CarePlan Solutions simplifies MSP billing, handling claims, processing, and follow-ups to maximize your reimbursements.

Private Patient
If you don’t have a process in place for collecting from private pay patients, CarePlan Solutions can help. We manage all the invoicing and follow-ups, increasing the likelihood of you getting paid what you’re owed.
Mission
Our Mission
Our mission is to partner with physicians and optimize their time. By leveraging our expertise and innovating customized billing strategies, we aim to elevate the health care experience for both patients and physicians.
Care Deeply
It's in our name. We measure our success by the lives we impact.
Diversity
Organizations are as different as the people who work within them. We respect the many factors inherent to each unique practice.
Service Driven
We believe in being responsive to your needs. This enables us to form effective partnerships which is fundamental in making good decisions.
Testimonials
What Our Clients Are Saying
What can Linh not do?! I have had the pleasure of engaging Linh at CarePlan Solutions to assist me in clearing out my accounts receivables recently. She is a consummate professional. She was very pleasant to work with and more importantly, she was excellent in reconciling my outstanding billings and provided me with a detailed report on the work performed. Her expertise in medical billing helped me recoup a significant sum of revenue which otherwise would have been written off. She is detailed in her work and is a very good problem solver. I would recommend her services to all medical professionals!
Dr. Patrick Chin | Orthopaedic Surgeon
CarePlan Solutions has been an asset to my practice. Their meticulous billing process is unlike any other. They have saved me time and increased my revenue. Notably, they recovered the majority of my private patient billings—income that would have otherwise been lost. They are personable, incredibly responsive and always ensures that my needs are met. With their expertise, I can devote more time to my family and patients, rather than administrative tasks. I highly recommend their services!
Dr. Tracy Scott | General Surgery
I sincerely appreciate the exceptional service provided by CarePlan in managing my billings, particularly my WorkSafeBC and on-call claims. Their seamless integration with my EMR allows me to remain completely hands-off while still having full access to my billings whenever needed. Since partnering with CarePlan, I have observed higher-paid remittances. CarePlan has given me more time, increased revenue, and a hassle-free experience. Thank you for your dedication and outstanding support!
Dr. Fay Leung | Orthopaedic Surgeon

