The Firm

CarePlan Solutions was founded around a shared reality faced by our clients: navigating complex claims systems while trying to do right by people. Employers want injured workers supported and safely returned to work. Workers want clarity, dignity, and a path forward. Yet too often, the system feels fragmented, reactive, and overwhelming.

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To meet that challenge, we built a team and culture that combines clinical expertise, operational discipline, and deep knowledge of WorkSafeBC processes, an approach that goes beyond traditional claims administration. Our work is grounded in foresight, early intervention, and practical systems that anticipate issues before they escalate.

Today’s claims landscape is more demanding than ever. Employers face increasing regulatory scrutiny, rising claim costs, and heightened expectations around workplace safety and accommodation. Injured workers navigate medical uncertainty, administrative complexity, and prolonged recovery timelines. Without structure and coordination, even well-intentioned efforts can stall.

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CarePlan was purpose-built to bring clarity to this complexity. We help organizations manage claims proactively and create outcomes that are fair, compliant, and sustainable. Our role is not just to manage files, but to align medical, workplace, and administrative decisions so recovery and return-to-work efforts move forward with purpose.

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At the core of our partnerships is a shared commitment to progress. We respect your accountability as an employer and your responsibility to your workforce. We match that responsibility with disciplined execution addressing immediate challenges while building processes that strengthen long-term performance.

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Your organization retains control. We provide structure, insight, and support. Together, we focus on practical solutions that reduce uncertainty, protect people, and improve outcomes.

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We are more than a service provider. We are a partner in navigating complexity, restoring momentum, and building stronger systems for work and recovery.

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Best, 

Arvin Cajigas, Co-Founder

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